Used by more than 60 of the Top 100 omnichannel retailers, the company’s SaaS solutions improve retail profitability by reducing fraud and abuse, minimizing ecommerce claims and appeasements, and preventing losses caused by employee theft and turnover. To learn more about Appriss Retail’s successes and ongoing growth, visit About Appriss RetailĪppriss Retail provides AI-driven analytics and real-time, integrated recommendations focused on identifying and mitigating theft, fraud and abuse, while shaping positive experiences for profitable consumers. I look forward to partnering with our customers to find new ways to help them understand their consumers better and sustain profitable ways of doing business.” “I am thrilled to lead the amazing team that has delivered high-ROI solutions for nearly 20 years. “Appriss Retail’s success to date has been outstanding,” said Osborne. Prior to leading SmarterHQ, Osborne served as Chief Revenue Officer at Bazaarvoice, where he played an integral role in the company’s rapid growth to a $150+ million recurring revenue business at IPO. He joined Wunderkind after its acquisition of SmarterHQ, an analytics company that creates powerful cross-channel consumer experiences, where he served as CEO. Most recently, Osborne served as President of Wunderkind, a leading performance marketing technology company.
Osborne has spent over two decades in the technology, data, and analytics industries, with proven success in developing and executing high-impact growth strategies. “Michael’s track record of applying sophisticated analytics to shape consumer experiences for omnichannel retailers of all sizes will be invaluable as Appriss Retail strengthens its commitment to loss prevention, while finding innovative ways to maximize profit for customers.” “Omnichannel retailers are tasked with striking a constant balance between attracting and retaining profitable customers, while using data and analytics to identify and reduce fraud and abuse,” said Krish Sastry, Managing Director at Insight Partners.
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“Michael is a proven leader, and the combination of his experience shaping cross-channel consumer experiences for major retailers and his passion for leveraging analytics will empower Appriss Retail to further help omnichannel retailers create seamless online and offline experiences for their shoppers.” “We are excited to partner with Michael and continue to support the talented Appriss Retail team,” said James Pade, Partner and Managing Director at Clearlake. Osborne is uniquely prepared to help omnichannel retailers around the world combat this issue. At the same time, the cost and complexity of identifying and mitigating nearly $100 billion in losses from shrinkage, including return fraud, is top-of-mind for senior retail executives. Today, omnichannel retailers are grappling with the unique and significant challenges of understanding consumer behavior across channels and finding ways to effectively engage their shoppers. (together with its affiliates, "Clearlake") and Insight Partners. Appriss Retail is a portfolio company of Clearlake Capital Group, L.P. Interim CEO and Board Member Krish Sastry will continue to serve on the Board of Directors and support Osborne in shaping the strategic direction and future of the business. IRVINE, Calif.-( BUSINESS WIRE)-Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced the appointment of Michael Osborne as Chief Executive Officer (CEO).
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